From our first phone call, Jessica thoroughly educated us on the mortgage process and helped us feel confident as first time buyers. She was always available for questions and made a potentially stressful process run and enjoyable! Thank you for all of your hard work!

Jessica really went above and beyond for us, and even better she explained every step of the process and why it's important and when things needed to be a specific way she explained how things needed to be and why. Overall excellent experience and will recommend to anyone buying or refinancing!

Jessica explained each step of the process and was happy to run additional numbers as needed. She was awesome to work with!

Jess was great to work with and she saved us from paying unnecessary fees at another company. She is very knowledgeable and is great to work with!

"I've worked with Jessica a few times now and she is very professional and quick to answer questions as well as figure out solutions."

Jessica Thomas was superb to work with and very responsible. She even updated the lending offer letter for me on a Sunday evening!

Jessica Thomas was so great to work with. She was quick to respond to our questions. She made this such and easy process to go through.

Thank you everyone for helping us find our dream home! It was a relatively smooth process driven by attentive and courteous staff. I would like to personally thank Jessica for being there for any of our questions! Thank you so much!

Made our experience so easy. From start to finish! I definitely recommend CharterWest and Jessica!