She kept me updated throughout the whole process. Juanita made me feel comfortable and knowledgeable.

Great communication and easy to work with!

She and her assistant kept in touch with me throughout the entire process. Even when things didn't go the way we planned, she always had another solution and assured me that we will keep trying until the very end. My brother and I ended up closing successfully after a month! We are very grateful for her and CharterWest Bank!

We had a great experience with Juanita and her team. They walked us through the process and kept us informed. Couldn’t recommend them more!

Very happy with the customer service Juanita and her team provided. I recommend her to everyone looking for a loan. We will definitely use her services in the future. Juanita, thanks once again for all of your help!

I would recommend Juanita to anyone buying a home. She and her team were very helpful. She/they answered all my questions and made the process less stressful.

Juanita Incontro at CharterWest helped me get my first home! I was given multiple choices, was walked through step by step on the whole process and got a lot of help. All my questions were answered. I highly recommend Charter West, especially Juantia. Why rent when you can become a home owner with the help of CharterWest. Juanita made my dream become a reality!

Juanita helped me become a first time homeowner! I explained to her that I needed my hand held throughout the whole process and she did exactly that. She paired me with most amazing realtor that made the process even more enjoyable. I think what makes Juanita shine above all others is that she GENUINELY cares about her clients and truly wants the best for them. She doesn't do this just for money but also for the impact she can have on the lives of others. She's great and I will always recommended her to everyone!