CharterLive is an Interactive Teller Machine (ITM). ITMs look similar to an ATM, but with one big difference — you can speak with a CharterWest teller through two-way live video.  Our friendly Interactive Tellers can assist with virtually any transaction you can do in person including:

• Cashing checks to the penny
• Making payments to loans
• Withdrawing cash
• Depositing checks and cash (no deposit slips needed!)
• Making transfers

Simply touch the screen to get started and one of our tellers will appear on-screen.  After that, they will guide you through your transaction. It’s that easy!

CharterLive offers customers extended hours, Spanish- and English-speaking tellers, and an additional option to doing your banking.  Another benefit is you’ll likely experience shorter lines in the drive-thru while still receiving live, personal assistance.

Transactions through CharterLive will post that same day.

CharterLive cannot deposit coins into the machine, but we can dispense pennies, nickels, and quarters.

Visit the CharterLive FAQ page for more information.